Legal
Deleting your data
Effective 31 July 2026 · Riggle
This page is the data deletion instructions URL for the Riggle app, including for accounts created with Google, Discord or Facebook sign-in.
Nothing expires on its own
We keep your models for as long as you want them — there is no retention timer. Which means deleting is always something you do deliberately, and both ways of doing it are below.
Deleting a single model
Open the model from Models, then Delete this model at the bottom of the page. The upload, the renders, the preview video, the VRM and the job record leave your account at once and stop being reachable by anyone using Riggle, including you. They are erased from our storage for good within seven days.
The gap exists so that when a conversion goes wrong we can still see what went wrong with it after you have thrown it away. Nothing in that week is shown to anyone else, used to train anything, or kept past it.
Deleting your whole account
Send us a deletion request — sign in first if you can, since a request from a signed-in account is one we can act on immediately rather than having to verify. No reason needed. We confirm the request, then delete within 30 days.
What is deleted
- Your account and profile — email, display name, and the link to your Google, Discord or Facebook identity.
- Every model you uploaded and everything generated from it.
- Your marks, job history and job settings.
- Your email preferences, and any active subscription is cancelled at the same time.
What is kept, and why
- Records of payments and token purchases, without your account attached to them, for as long as accounting and tax law requires us to keep them.
- Short-lived server logs, until they roll out of their normal window.
Getting a copy first
Deletion cannot be undone and we cannot recover your models afterwards. Download anything you want to keep before you ask. If you want a copy of the data we hold about you, ask in the same email and we will send it before deleting.
Contact
Questions about this document: use the contact form and it reaches a person.